Trust Centre
LandlordCheck is committed to transparency, safety, and data protection. Learn how we verify identities, calculate trust scores, moderate content, and protect your personal information in compliance with POPIA.
Verification Process
How we verify identities, properties, and businesses on LandlordCheck.
Identity Verification
Users submit a government-issued ID and a selfie. Documents are cross-checked for authenticity.
Property Ownership Verification
Landlords provide title deeds or municipal utility bills matching the property address.
Property Management Authority
Agents and property managers submit mandate letters or management agreements.
Contractor Credential Verification
Contractors upload trade certifications, business registration, and insurance documents.
Business Verification
Companies submit CIPC registration documents and proof of banking.
Review & Approval
Our verification team reviews submissions within 3–5 business days. Approved profiles receive a verification badge.
Verification badges expire annually. We send reminders 30, 14, and 7 days before expiry. Expired verifications are clearly marked on profiles.